Recently, MBA Students of the Sloan Business School, Massachusetts Institute of Technology (MIT) visited MTN Nigeria’s office in Ikoyi, Lagos, for an interactive session on digital innovation and transformation. The visit, a part of an academic exploration, provided the students with an opportunity to engage with executives within the ecosystem of the leading tech company such as its Chief Digital Officer, A’isha Mumuni and Chief Corporate Services and Sustainability Officer, Tobe Okigbo . who shared insights into the evolving digital landscape in Africa and beyond.
During her presentation, Mumuni emphasised: “The digital economy in Nigeria is evolving rapidly, but we must also acknowledge the hurdles, such as financial inclusion, language barriers in digital assistants, and internet penetration that we need to overcome to ensure that no one is left behind.”
One of the key topics discussed was financial inclusion, a critical issue in Nigeria where a significant portion of the population remains unbanked. “We are still a largely cash-based economy. About 55% of Nigerians do not have access to financial services. The informal sector thrives on cash transactions, but as we’ve seen globally, access to different financial tools is key to economic growth,” Mumuni explained.
The students also engaged in discussions on the role of artificial intelligence (AI) in bridging the digital divide. A major concern raised was the limitation of AI-powered virtual assistants in understanding and responding to indigenous African languages.
Mumuni encouraged the postgraduates to think critically about Africa’s digital future and to consider how technological innovation could drive social and economic progress on the continent.
The visit provided MIT students with first-hand exposure to Africa’s digital transformation and potential areas of collaboration in bridging the digital divide.
This was the second courtesy visit to MTN’s headquarters from an educational institution in the past week. On March 12, 2024, 65 postgraduate students of the Pan-Atlantic University (PAU), visited three of the company’s locations in Ikoyi.
